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Unable to forward Plex for direct connection

Hi everyone, 

I just upgraded my old sophos UTM, to the new XG firewall (SFOS 19).  Now I can't make my Plex server accessible from internet.  I try to use de DNAT server assistant, but it doesn't work.   Did someone manage to permit direct connexion for Plex media server ?

thank you very much 

Eric



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  • Hello ,

    Thank you for reaching out to the community, could you please share the configuration of the DNAT which you created with the DNAT Server assistant. Also ensure the plex services is running on the internal server and is accessible locally. 

    Thanks & Regards,
    _______________________________________________________________

    Vivek Jagad | Team Lead, Global Support & Services 


    Sophos Community | Product Documentation | Sophos Techvids | SMS
    If a post solves your question please use the 'Verify Answer' button.

  • Hi Vivek, 

    thank for the answer.  The configuration I created is pretty straight forward.  I specified the following ;

    -Internal Plex server at address 172.16.2.2,

    -The wan address : 137.175.20.20

    -the service used for the rules : TCP SOURCE : 55000 TCP DEST : 32400  UDP SOURCE : 55000  TCP DEST : 32400

    From there, the DNAT assistant created the firewall rule and the DNAT, REFLEXIVE NAT and LOOPBACK.

    Do I need to specify a service in the DNAT or I must put 'Any' ?

    I wonder if the service I created for Plex is correct.  I did choose port 55000 in TCP/UDP to port 32400.

  • Hey ,

    Do not put service as "ANY" it is not recommended, it will be open and vulnerable. Specify the services.

    Could you share a screen shot for the service object when you create one...  

    Thanks & Regards,
    _______________________________________________________________

    Vivek Jagad | Team Lead, Global Support & Services 


    Sophos Community | Product Documentation | Sophos Techvids | SMS
    If a post solves your question please use the 'Verify Answer' button.

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