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Central Firewall Management issue ERR_TOO_MANY_REDIRECTS

Why is it happening so often that you manage your firewalls and out of the blue you lose access to the machine and your browser shows:

Diese Seite funktioniert nicht

fw-sso.0101.fw.prod.hydra.sophos.com hat dich zu oft weitergeleitet.

ERR_TOO_MANY_REDIRECTS

Diese fw-sso.0101.fw.prod.hydra.sophos.com-Seite wurde nicht gefunden
Für folgende Webadresse wurde keine Webseite gefunden: 
https://fw-sso.0101.fw.prod.hydra.sophos.com/0cf6bb88ba2d2d94e/0cf6bb88ba2d2d94e/0cf6bb88ba2d2d94e/0cf6bb88ba2d2d94e/0cf6bb88ba2d2d94e/0cf6bb88ba2d2d94e/0cf6bb88ba2d2d94e/0cf6bb88ba2d2d94e/0cf6bb88ba2d2d94e/0cf6bb88ba2d2d94e/0cf6bb88ba2d2d94e/0cf6bb88ba2d2d94e/0cf6bb88ba2d2d94e/0cf6bb88ba2d2d94e/0cf6bb88ba2d2d94e/0cf6bb88ba2d2d94e/0cf6bb88ba2d2d94e/0cf6bb88ba2d2d94e/0cf6bb88ba2d2d94e/0cf6bb88ba2d2d94e/0cf6bb88ba2d2d94e/0cf6bb88ba2d2d94e/0cf6bb88ba2d2d94e/0cf6bb88ba2d2d94e/0cf6bb88ba2d2d94e/0cf6bb88ba2d2d94e/0cf6bb88ba2d2d94e/0cf6bb88ba2d2d94e/0cf6bb88ba2d2d94e/0cf6bb88ba2d2d94e/0cf6bb88ba2d2d94e/0cf6bb88ba2d2d94e/0cf6bb88ba2d2d94e/0cf6bb88ba2d2d94e/0cf6bb88ba2d2d94e/0cf6bb88ba2d2d94e/0cf6bb88ba2d2d94e/0cf6bb88ba2d2d94e/0cf6bb88ba2d2d94e/webconsole/CentralFirewall?serial_number=X131xxxxxxxQ44&mode=6000&role=Super%20Administrator&page=ControlCenter&language=en-us&at=165080xxxxx23.
HTTP ERROR 404

This is from chrome.

Deleting Cookies does not help nor does using private window. Chosing a differen browser helps. After some time, the other browser may not work, too. Then you can use the original browser again.

Do I need to mention, there is Sophos Endpoint with HTTPS decryption installed?

This is really annoying and kicks you out of your work, takes minutes to re-login into cental and firewall.

I'd like to know what is causing this. Our Sophos partner is also aware of the issue but has no solution.



Edited TAGs
[edited by: emmosophos at 12:04 AM (GMT -7) on 13 Sep 2022]
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