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Reports not showing up

Hi,

We have 2 virtual Sophos Firewall in active-passive cluster up and running.

When installing, I deployed OVF and before turning on VM and first boot configuration ( I mean creating report and config and signature partition ), I resized VM secondary disk from default 80 GB to 600GB.The secondary disk contains /var partition that contains reports.

After some period, I noticed report partition is filling up and did not using all available space on disk. "df -h" command showed /dev/var partition size is only 70GB.

Then I resized /dev/var partition according to this instruction: https://support.sophos.com/support/s/article/KB-000036775?language=en_US

Now partition is resized but previous reports not showing up anymore and no new reports are showing up neither.

I followed this instruction and checked every step with no success: https://support.sophos.com/support/s/article/KB-000035777?language=en_US

reportdb service is in running state.

Can anyone help me to generate reports again?



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