When I try to download Unreal Engine 5 through Epic Games it gets frozen at 21%

Question

Whenever I try to download Unreal Engine 5 through the Epic Games launcher it gets stuck at 21% saying there is a network error. I am currently on Epic Games support but I'm 90% sure this is something with our firewall. Any help would be greatly appreciated. 
 ~Thanks, Yasha

Valvaris Sigma · Answer

Hello Yasha Burns 
 Epic Games does not like SSL Inspection or Web Proxy. 
 If DPI Engine and SSL Inspection is in use. Please exclude the domains for EpicGames and UnrealEngine from the Exclusion List. 
 Web -> Exceptions -> Add exception -> Give it a Name = Manual_List 
 Add the RegEx Entry with exact syntax: 
 ^([A-Za-z0-9.-]*\.)?unrealengine\.com/? 
 ^([A-Za-z0-9.-]*\.)?epicgames\.com/? 
 Skip the selected checks or actions: 
 HTTPS decryption HTTPS certificate validation Malware and content scanning Zero-day protection Policy checks 
 Enable the Rule and Restart EpicGames Launcher - Now it should work. 
 Best regards 
 Sig.

When I try to download Unreal Engine 5 through Epic Games it gets frozen at 21%

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