Guest User!

You are not Sophos Staff.

This discussion has been locked.
You can no longer post new replies to this discussion. If you have a question you can start a new discussion

[SFOS 18.5MR3] Poor spam detection after update to Sophos Anti-Spam Interface

Hi everyone,
I am setting up a separate thread as I did not receive any specific reply in other threads.

The case concerns Sophos Anti-Spam Interface after upgrading from v18.5MR2 to v18.5MR3 and from v19EAP1 to v19EAP2.

Before updating, antispam works great in legacy mode, detects a lot of intrusive messages and tags with a prefix (near 99%). After updating, only some messages are detected as spam and tagged (I did not do any changes in configuration).

What it comes from? How can I edit my lists to achieve pre-update spam detection?

Greetings



This thread was automatically locked due to age.
Parents Reply
  • Mixed results, now receiving messages marked as spam that were previously delivered in 2021. Some of the fresh spam is marked correctly and put in the junk folder others have the correct comment added by the XG but not in the correct place in the subject line. None of the spam messages are appearing in the logviewer as having been received.

    Ian

    XG115W - v19.5.1 mr-1 - Home

    If a post solves your question please use the 'Verify Answer' button.

Children
  • Hi folks,

    this gets stranger and stranger. The mail messages delivered to my mac mini do not show any subject change, whereas the same messages in the iPhone and ipads do. I read the messages on the iPad first then checked the mac mini (mac mail).

    All message appear in logviewer as clean mail.

    Ian

    XG115W - v19.5.1 mr-1 - Home

    If a post solves your question please use the 'Verify Answer' button.

  • Spam is being sent from Russian IP addresses and not even being tagged as probable spam. Next thing to better understand how to block source mail addresses in XG the addresses that get passed from the ISP mail servers as being legitimate?

    Ian

    Dropped the idea of using source mail addresses, too many spam senders marked as trusted sites. Using phrases see if that improved the hit rate.

    XG115W - v19.5.1 mr-1 - Home

    If a post solves your question please use the 'Verify Answer' button.