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[SFOS 18.5MR3] Poor spam detection after update to Sophos Anti-Spam Interface

Hi everyone,
I am setting up a separate thread as I did not receive any specific reply in other threads.

The case concerns Sophos Anti-Spam Interface after upgrading from v18.5MR2 to v18.5MR3 and from v19EAP1 to v19EAP2.

Before updating, antispam works great in legacy mode, detects a lot of intrusive messages and tags with a prefix (near 99%). After updating, only some messages are detected as spam and tagged (I did not do any changes in configuration).

What it comes from? How can I edit my lists to achieve pre-update spam detection?

Greetings



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  • Ok it seems its now working for me. It seems Antispam service was not running properly. Monitoring was not complaining and under "System Services" it was shown as "Running". I tried to stop it, but I got an error.

    The solution: Restarted my firewall, and turned off and on the Antispam function in my SMTP policy. Since then spam is properly sent to quarantine or tagged with [SPAM] again.

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