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MAC ADDRES Blocked By SOPHOS

islam zidane

Hi , 

We have a XG 135 firewall , im seeing blocked DHCP requests In port 67 and 68  the error like Appliance Denied .

Sow how to allow in Sophos to get a ip address from a DHCP , in my case i have one MAC address blocked . 

How  can be solved ??? 

Thanks and Best Regards

ZIDANE ISLAM 



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  • 0

    Hello Zidane,

    Thank you for contacting the Sophos Community.

    Are you seeing something like this? if so that would be expected.

    I am not 100% clear on the MAC address blocked, you mean only this computer is not getting an IP or you create a block rule for this device?

    Is the XG the DCHP server?

    Regards,

  • 0 in reply to emmosophos

    Thank you Emmo , 

    In my case , only one computer was blocked by sophos XG , is not getting ip address from the DHCP  

    the request was blocked by sophos ( appliance access denied ) , 

    When i check the  logviewer  i get somthing like this : 

    Regards

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