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Unable to access specific web site

Alain Coulibaly

Hi everybody,

I have been using Sophos XG 135 for now 2 years.

But i have juste noticed that from office (behind sophos firewall)  we are unable to access this website bellow.

- Web site: https://e-impots.gouv.ci/

- Error message : 

"

Ce site est inaccessible

Vérifiez si l'adresse e-impots.gouv.ci est correcte.

  • S'il n'y a pas d'erreur, essayez de faire un diagnostic réseau Windows.
DNS_PROBE_FINISHED_NXDOMAIN
"
Can somebody help me please?


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  • 0

    Hi Alain Coulibaly

    As per the error, it seems an issue with DNS, 

    Please check DNS on the firewall for the same URL is getting resolved or not 

    Please go to Configure --->Network --->DNS  click on "Test name lookup" and add the same URL is getting resolved ?

    Change DNS on System to 8.8.8.8 or 1.1.1.1 and check with nslookup is getting resolved?

    Thanks and Regards

    "Sophos Partner: Infrassist Technologies Pvt Ltd".

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