I appreciate that other people have raised this issue before, but I am having problems with a specific IOT device trying to send a data packet to the cloud.
This particular device (which reports the salt quantity in a water softener) causes the following error:
2022-03-07 13:05:08SSL/TLS inspectionmessageid="19006" log_type="SSL" log_component="SSL" log_subtype="Error" severity="Information" user="" src_ip="192.168.1.193" dst_ip="18.193.34.83" user_group="" src_country="R1" dst_country="DEU" src_port="52708" dst_port="443" app_name="" app_id="0" category="Information Technology" category_id="29" con_id="1688866560" rule_id="1" profile_id="1" rule_name="Exclusions by website or category" profile_name="Maximum compatibility" bitmask="Valid" key_type="KEY_TYPE__RSA" key_param="RSA 2048 bits" fingerprint="a9:a0:f0:b5:bc:21:6f:26:a8:01:49:5d:33:c5:0e:dc:62:2f:3d:53" resumed="0" cert_chain_served="TRUE" cipher_suite="TLS_ECDHE_RSA_WITH_AES_128_GCM_SHA256" sni=".....aylanetworks.com" tls_version="TLS1.2" reason="Dropped due to TLS engine error: FLOW_TIMEOUT[5]" exception="" message=""
I have tried everything to try and exclude this device from all forms scanning (but clearly am doing something wrong). How can I ensure that this device stays clear of any form of firewall processing?
Thanks.
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