Wrong Categories in reports

Hi MMASLOUH, I would suggest upgrading your XG firmware in V18.5 as V17 is EOL and only available for lower-end devices that can not be upgraded to V18.x

Once you upgrade the appliance to the latest V18.5.x, Please ensure that Pattern updates are latest for "IPS and Application signatures" if any such false alert correction is already taken care of in the latest pattern, you will not observe the issue. In case the appliance is already running with the latest IPS and Application signatures and if it is still giving false detection then this may require further investigation with a support ticket with V18.5 latest version to work on it with the LAB team by collecting the required details and logs. ( PCAP which covers 3-way handshake for any such alerts, TCPDUMP, IPS debug)

Hi MMASLOUH, I would suggest upgrading your XG firmware in V18.5 as V17 is EOL and only available for lower-end devices that can not be upgraded to V18.x

Once you upgrade the appliance to the latest V18.5.x, Please ensure that Pattern updates are latest for "IPS and Application signatures" if any such false alert correction is already taken care of in the latest pattern, you will not observe the issue. In case the appliance is already running with the latest IPS and Application signatures and if it is still giving false detection then this may require further investigation with a support ticket with V18.5 latest version to work on it with the LAB team by collecting the required details and logs. ( PCAP which covers 3-way handshake for any such alerts, TCPDUMP, IPS debug)

Hello Vishal_R

i can't upgrade to v18.5 because the device is the main FW.

i will schedule an upgrade at the next months and check later.

Thanks.