Guest User!

You are not Sophos Staff.

Thread Info
  • State Suggested Answer
  • Locked Locked
  • Replies 1 reply
  • Answers 1 answer
  • Subscribers 28 subscribers
  • Views 1570 views
  • Users 0 members are here
Options
Suggested
This discussion has been locked.
You can no longer post new replies to this discussion. If you have a question you can start a new discussion

How do I properly hard reboot Sophos XGS 116?

mh3000

Hello, 

I have an XGS 116 appliance with no SSH access ans no COM access. I need to reboot it, but I don't if I should just unplug the power cord and then plug in again or if to press the power button for an specific amount of time. I couldn't find this information in the admin guide.

Thanks in advance.



This thread was automatically locked due to age.
  • 0

    If the XGS is working normally, just briefly pressing the power button will initiate a shutdown. You don't mention if you have GUI access; you can of course also shut it down from there (click on your login name in the top right and select shutdown).

Share Feedback
×

Submitted a Tech Support Case lately from the Support Portal?