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System services stuck on HA page

I see this has happened to a few people before where you are setting up HA or have setup HA and for some reason when you click on the System services menu it gets stuck on the HA page and won't let you get past it. I have 2 x brand new XGS2300's to configure and I have a RED to setup so I need to get to that page but can't.

I'm on 18.5.2, what was the solution? Use an old firmware?



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  • Ok so after a bit of experimentation I got around this by using selective export to get most of my config out (hundreds of hosts and lots of groups) making sure to exclude the HA config option and then going to the firmware page and booting with factory defaults, then re-importing the selective export file. This may not be the best way but it got around the issue for me.

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