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Possible bug in Import/Export of DataManagement options?

Test device: XGS 107

Firmware: SFOS 18.5.2 MR-2-Build380

Just seeing if anyone else noticed this issue. If you Export the DataManagement portion of the firewall configuration (i.e. the Log Retention periods), the resulting XML file (within the .tar) has a lot of duplicate tags, and the actual descriptions in the GUI don't match the XML tags. If you try to import it to another firewall, that firewall seems to ignore the settings in the import file.



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  • Hello Joshua,

    Thank you for contacting the Sophos Community.

    Would it be possible to share your exported .XML file so I can compare it with the one I downloaded, it does look like the entries as you mentioned are duplicated, just want to confirm if they’re the same entries

    Regards,


     
    Emmanuel (EmmoSophos)
    Technical Team Lead, Global Community Support
    Sophos Support VideosProduct Documentation  |  @SophosSupport  | Sign up for SMS Alerts
    If a post solves your question use the 'Verify Answer' link.
  • Example export below.

    <?xml version="1.0" encoding="UTF-8"?>
    <Configuration APIVersion="1805.1" IPS_CAT_VER="1">
      <DataManagement transactionid="">
        <RetainWebSurfingLogsForLast>1 Month</RetainWebSurfingLogsForLast>
        <RetainWebSurfingLogsForLast>1 Month</RetainWebSurfingLogsForLast>
        <RetainWebSurfingLogsForLast>101</RetainWebSurfingLogsForLast>
        <RetainMailLogsForLast>1 Month</RetainMailLogsForLast>
        <RetainMailLogsForLast>1 Month</RetainMailLogsForLast>
        <RetainMailLogsForLast>101</RetainMailLogsForLast>
        <RetainIMandBlockedIMLogsForLast>3 Month</RetainIMandBlockedIMLogsForLast>
        <RetainIMandBlockedIMLogsForLast>3 Month</RetainIMandBlockedIMLogsForLast>
        <RetainIMandBlockedIMLogsForLast>103</RetainIMandBlockedIMLogsForLast>
        <RetainFTPLogsForLast>1 Month</RetainFTPLogsForLast>
        <RetainFTPLogsForLast>1 Month</RetainFTPLogsForLast>
        <RetainFTPLogsForLast>101</RetainFTPLogsForLast>
        <RetainVPNLogsForLast>1 Month</RetainVPNLogsForLast>
        <RetainVPNLogsForLast>1 Month</RetainVPNLogsForLast>
        <RetainVPNLogsForLast>101</RetainVPNLogsForLast>
        <RetainInternetUsageLogsForLast>90</RetainInternetUsageLogsForLast>
        <RetainInternetUsageLogsForLast>90</RetainInternetUsageLogsForLast>
        <RetainInternetUsageLogsForLast>90</RetainInternetUsageLogsForLast>
        <RetainBlockedWebAttemptsLogsForLast>1 Month</RetainBlockedWebAttemptsLogsForLast>
        <RetainBlockedWebAttemptsLogsForLast>1 Month</RetainBlockedWebAttemptsLogsForLast>
        <RetainBlockedWebAttemptsLogsForLast>101</RetainBlockedWebAttemptsLogsForLast>
        <RetainIPSAttacksLogsForLast>1 Month</RetainIPSAttacksLogsForLast>
        <RetainIPSAttacksLogsForLast>1 Month</RetainIPSAttacksLogsForLast>
        <RetainIPSAttacksLogsForLast>101</RetainIPSAttacksLogsForLast>
        <RetainSpamLogsForLast>1 Month</RetainSpamLogsForLast>
        <RetainSpamLogsForLast>1 Month</RetainSpamLogsForLast>
        <RetainSpamLogsForLast>101</RetainSpamLogsForLast>
        <RetainVirusLogsForLast>1 Month</RetainVirusLogsForLast>
        <RetainVirusLogsForLast>1 Month</RetainVirusLogsForLast>
        <RetainVirusLogsForLast>101</RetainVirusLogsForLast>
        <RetainApplianceAuditLogsForLast>1 Month</RetainApplianceAuditLogsForLast>
        <RetainApplianceAuditLogsForLast>1 Month</RetainApplianceAuditLogsForLast>
        <RetainApplianceAuditLogsForLast>101</RetainApplianceAuditLogsForLast>
        <RetainApplicationLogsForLast>1 Month</RetainApplicationLogsForLast>
        <RetainApplicationLogsForLast>1 Month</RetainApplicationLogsForLast>
        <RetainApplicationLogsForLast>101</RetainApplicationLogsForLast>
        <RetainBlockedAttemptLogsForLast>1 Month</RetainBlockedAttemptLogsForLast>
        <RetainBlockedAttemptLogsForLast>1 Month</RetainBlockedAttemptLogsForLast>
        <RetainBlockedAttemptLogsForLast>101</RetainBlockedAttemptLogsForLast>
        <ExportToExcelParametersCustomization>Disable</ExportToExcelParametersCustomization>
        <ExportToExcelParametersCustomization>Disable</ExportToExcelParametersCustomization>
        <ExportToExcelParametersCustomization>0</ExportToExcelParametersCustomization>
      </DataManagement>
    </Configuration>
    

  • Hello Joshua,

    Thank you for the output.

    I will be asking GES if this is expected. 

    Regards,


     
    Emmanuel (EmmoSophos)
    Technical Team Lead, Global Community Support
    Sophos Support VideosProduct Documentation  |  @SophosSupport  | Sign up for SMS Alerts
    If a post solves your question use the 'Verify Answer' link.
  • Hello Joshua,

    I forgot to update you earlier, but this is with DEV now under NC-87666

    Regards,


     
    Emmanuel (EmmoSophos)
    Technical Team Lead, Global Community Support
    Sophos Support VideosProduct Documentation  |  @SophosSupport  | Sign up for SMS Alerts
    If a post solves your question use the 'Verify Answer' link.
  • Hello,

    This is marked as Won't Fix. due to some changes in the workflow that would need to be changed on older and newer versions, including some changes to the Data Management Page and the import-export API Layer.

    Regards,


     
    Emmanuel (EmmoSophos)
    Technical Team Lead, Global Community Support
    Sophos Support VideosProduct Documentation  |  @SophosSupport  | Sign up for SMS Alerts
    If a post solves your question use the 'Verify Answer' link.