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Sophos connect Client - connections are not shown when switching user

GernotMeyer

Hi all,

when you have a Windows PC where you switch user from time to time the Sophos Connect Client looses the connections.

Error in Sophos Connect Client: connection not found (that's right!).

I have 2 PCs (1 Windows 10 - Up to date) and Windows 11 (also up-to-date).

Login with 1. user: connections are available.

Login with 2. user: connections are still available.

Reconnect to 1. user: No more connections into the sophos client. Rebooting the PC always helps..

Is that recommended?

Thanks for hints Gernot



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