Changing Time Zone in Log Viewer XG 18.5.2

Hi Brian Thill

Please refer the below link to meet you requirement 

https://support.sophos.com/support/s/article/KB-000035723?language=en_US#:~:text=Go%20to%20System%20%3E%20Administration%20%3E%20Time,select%20Use%20Custom%20NTP%20Server.&text=Click%20Apply%20to%20save%20the%20settings.

Hope this might help you.

Thanks for the link.   I did that.  Time is synced to ntp server and timeline set to America/Chicago however the log viewer is showing times in utc. So an event at 10:00 shows up as 15:00 in the logs. 

Hi Brian Thill: Can you please help me with the below command output from your XG appliance?

#ls -lh /conf/TZ

I have no TZ but I do have timezone

SFVH_SO01_SFOS 18.5.2 MR-2-Build380# cat  /conf/timezone 

America/Chicago

Hi Brian Thill: As the TZ file is not there I am suspecting an appliance is affected with NC-80126 (Log viewer shows incorrect time zone), I would suggest opening a support case to validate the same and if the issue gets matched, our team will apply for the workaround steps based on your approval and convenient time.

Hi Brian Thill: As the TZ file is not there I am suspecting an appliance is affected with NC-80126 (Log viewer shows incorrect time zone), I would suggest opening a support case to validate the same and if the issue gets matched, our team will apply for the workaround steps based on your approval and convenient time.