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XG85w backup restore onto XG87w

wineoh

I mistakenly assumed that I could upgrade our XG85w and transfer its backup/settings onto an XG87w (its successor) but it appears the firmware for the XG85 is v17 only and v18 only for the XG87. So the backup won't restore.

I tried importing XG85 > XG87 settings instead and it did nothing. It acted like it was working but then it stopped without an error.

Did Sophos leave us no backup or settings upgrade path between these two devices?



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  • +1 in reply to wineoh

    See my Link above. There is a version compatibility matrix. 

    XG85 is locked to V17.5 and does not get V18. But essentially the configuration is supported. 

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  • 0 in reply to LuCar Toni

    Ah, you are correct. Just confirmed this with my September 2021 backup.

    I was tempted to not import everything and just recreate it from scratch but I will try this (after I backup my current xg87 config in progress).

    Thanks!

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