I mistakenly assumed that I could upgrade our XG85w and transfer its backup/settings onto an XG87w (its successor) but it appears the firmware for the XG85 is v17 only and v18 only for the XG87. So the backup won't restore.
I tried importing XG85 > XG87 settings instead and it did nothing. It acted like it was working but then it stopped without an error.
Did Sophos leave us no backup or settings upgrade path between these two devices?
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