xg RED + Wifi - no DHCP for Access Point

Question

Hi, 
 What to do? 
 
 I have a RED20 working correct with Xg Firewall 18.x 
 - when I connect a laptop in LAN port, receive correct IP address through XG DHCP server 
 - can access the remote network 
 
 I have a Sophos APX320 Wifi access point connected to the Firewall 
 - when connect to the local business network, IP address is received for the AP and wifi is available 
 - when I connect APX in the RED, no IP address is given -> AP keeps booting 
 - In the XG log I see messages 0.0.0.0 255.255.255.255 towards the XG interface on port 67 
 
 In the XG I have enabled Wireless protection. 
 
 Any idea what to do to let the AP have an IP address and get it working. 
 
 Bert

LHerzog · Accepted Answer

do you have at any DHCP server, a reservation for the AP MAC address? 
 check this out: support.sophos.com/.../KB-000036032 
 
 please share a screenshot of the RED DHCP setting and the DHCP server object for the RED (if exists)

LHerzog · Answer

glad, I coud help. 
 you can keep your reservation on internal VLAN but just need to set the dhcp static-entry-scope to "global" as described in that KB. 
 
 we also fought a long battle at one remote location until we figured that out...

xg RED + Wifi - no DHCP for Access Point

Top Replies

Submitted a Tech Support Case lately from the Support Portal?