Sophos Firewall

Discussions SSL VPN dropout after firewall reboot

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SSL VPN dropout after firewall reboot

Pramodh Maheshwar over 3 years ago

We had rebooted the XG125 firewall applicance after some network issues identified

After restarting the applicance the remote users of the clients using Sohpos SSL VPN client started dropping off and couldnt connect

All VPN connection settings verified and found no issues

Kidnly assist

This thread was automatically locked due to age.

0 Vishal_R over 3 years ago

Hi Pramodh Maheshwar: Is the firewall running in HA setup or single firewall only? Also which kind of error logs you are getting when checking with any 1 user where the user is not able to connect to VPN. You may check end system end logs and on a firewall, you may check the SSL VPN service logs.

Regards,

Vishal Ranpariya
Technical Account Manager | Sophos Technical Support
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