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Sophos connect client - try to understand

Hi all,

because of SSL client goes RIP I need to switch to sophos connect client.

I am trying to unterstand:

A client needs the connect client installed which he can download from user portal (for example) and installs. Very easy.

But a user needs the personal string (.scx file). Where is he getting this from?

I can login to firewall as admin and download my own scx file but a normal user?

Thanks for hints.

Best Gernot



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  • I can agree that there is no possibility to login for users that are synced from Microsoft AD.

    Added a local user: Login fine.

    Added an AD user and synced that user to Sophos: No login possible.

    AD user are able to use SSL and user portal. But not Sophos connect.

    Sophos XG is 330 with SFOS 18.5.1 MR 1 (actual patch level).

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