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Mailscanner process uses 100% CPU (stuck emails in spool)

cscheps

Hello,

We use a Sophox XG210 with firmware SFOS 18.5.1 MR-1-Build326 (no update available when checked)

For a week now I have regular warnings from Sophos Central that our CPU is pegged at 100%

I have 3 mails stuck in spool that I am unable to remove (when I delete them I get a green popup that they have been deleted, but nothing actually happens)

This is the message that appears in smtpd_main.log when deletion is executed

What can I do to fix this ?

Thanks



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