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Sophos XG Home Edition Limitions on Windows 10 Hyper-V

Hi Everyone,

I'm wondering if anyone has any experiense installing Sophos XG Home Edition on a Windows 10 Hyper-V host?

I've currently got the XG HE installed on a Windows Server 2019 Host and it's working perfectly but I'm in the process of changing host and due to other limitations to do with the GPU my host needs to be Windows 10 (at least for now). When I try to move the internet conncetion to the new host the connection stays live for about half an hour and then disconnects. Sometimes it will stay live for up to 8 hours but it always drops the connection. The only way I've been able to get it back is to restart he VM.

I've tried setting the DNS settings to match my older XG and I've rebuild the XG on the new host as well as on the older host. Newer host drops the connection, older host keeps the connection going with out fail.

Any ideas what might be different, I get that the hardware and the OS are different but I'm hoping for something more speicific.

Please let me know if you need more info I'll get it for you.

Thank you for your help in advance.

Kind Regards,



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  • Disable power management in device manager for nic´s and also set your host to never go sleeping ! For me it´s sounds like that : famous problem with Client OS

  • Hi n.coker,

    Thank you for getting back to me. I'm sorry I should have included this in my orginal post. I have already set the Power Settings to never sleep and changed the Link State Power Management setting to "off" (see attached image).

    But maybe I'm missing something, as I'm always able to remote into the host and I can keep a ping going to it constantly with out issue but that is using the NIC that is on board the monthboard not one of the NICS from a PCI Express card. Is there a setting speicifically for the PCI Express card that I should be looking at?

    Kind Regards,

  • Hi,

    please post a screenshot of your XG interfaces - expanded.

    Ian

  • Hi Ian,

    I wasn't 100% sure if you meant in the Sophos XG or the Windows NICS that are hosting the XG so I hope I guessed right.

    Also the WAN doen't currently have an IP because I have the WAN plugged into my old working Virtual XG but normally it has a public IP address populated there.

Reply
  • Hi Ian,

    I wasn't 100% sure if you meant in the Sophos XG or the Windows NICS that are hosting the XG so I hope I guessed right.

    Also the WAN doen't currently have an IP because I have the WAN plugged into my old working Virtual XG but normally it has a public IP address populated there.

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