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Sophos Firewall: v18.5 MR2: Feedback and experiences

LuCar Toni

https://community.sophos.com/sophos-xg-firewall/b/blog/posts/sophos-firewall-v18-5-mr2-is-now-available

Release Notes: https://docs.sophos.com/releasenotes/output/en-us/nsg/sf_185_rn.html

"Old" V18.5 MR1 Thread: https://community.sophos.com/sophos-xg-firewall/f/discussions/128960/sophos-firewall-v18-5-mr1-feedback-and-experiences/

"Old" V18.0 MR5 Thread: https://community.sophos.com/sophos-xg-firewall/f/discussions/127053/xg-firewall-v18-mr-5-feedback-and-experiences

Please review: https://support.sophos.com/support/s/article/KB-000043489?language=en_US



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[gesperrt von: LuCar Toni um 8:07 AM (GMT -7) am 26 Mar 2022]
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  • 0

    Anyone running into issues with the hardware bricking when first rebooting after install or booting after shutdown/startup? This is the same for me for MR1 and MR2 for Intel Hardware (Qotom Q190G4, 8GB RAM, 256 GB SSD).  Made sure that it boots up using Legacy BIOS.  When attempting to reboot after install, it just hangs (for the latest install, letting it sit for a while to see if anything happens). For the second instance after tailing syslog.log I notice that the USB devices are disconnected by the kernel (something similar to this).  After some searching, I tried setting 'usbcore.autosuspend=-1' to mitigate the issue in Grub (i.e., `set cmdline_linux_default="quiet splash usbcore.autosuspend=-1"`, after which I ran `save_envcmdline_linux_default`, then booted again).  This time, the USB issues were gone, but still hung.  Not able to access the GUi with this happening.

    For both instances, I notice there is no hard drive activity.  I've had no issues with v18.0 before (installed on two of the same mini computer model above, 4 GB RAM for those). Need this to replace the box I want to use for HA setup.  Any help will be much appreciated!

  • 0 in reply to jamonlee

    I didn’t face the exact same issue. But disabling serial port and audio in BIOS resolved some other issues for me.

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  • 0 in reply to siuswat

    Thanks siuswat, I ended up sending the Qotom machine back (2nd time) and just got a Vnopn machine, which works without a hitch.  I did notice that the BIOS was more up to date on this one compared to the Qotom and for the Qotom, it was impossible to grab the latest BIOS to apply (any search would lead to dead links to the latest BIOS).  Finally ready to start getting this going.

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