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Firewall blocks VPN → LAN traffic until it “sees” the destination host

Our networks include a LAN (192.168.0.0/20) and a VPN area (172.x.x.0/24). There is a firewall rule allowing two-way routing between these two zones:

Now the problem we witness is that the firewall blocks VPN → LAN traffic unless it has seen traffic from the LAN host. . Initially, the above rule simply does not match:

This happens regardless of the protocol (ICMP, TCP, UDP…)

Indeed the policy tester indicates that such traffic is prohibited:

Now the really strange thing happens when I initiate random traffic from the LAN host (the destination in the above screenshots) that the firewall can see (e.g. connect to something on the internet, or broadcast a single UDP packet), and now suddenly the hosts gets “known” and VPN → LAN traffic is no longer blocked:

Then after some time of not seeing any traffic from the LAN host, the traffic is again blocked.

Does anyone understand what is happening?

Note: the issue appears unrelated to ARP, because it still happens if the target host is in the firewall’s ARP table (I even tried adding a PERM entry).



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  • Hello Sam,

    Thank you for contacting the Sophos Community.

    Do you happen to have an overlapping network on the XG? 

    Regards,

  • Hi Emmanuel, and thank you for having a look at this.

    I hope I understand your question correctly: by overlapping network, you mean distinct physical networks that share an IP range? If so, we do not have such a setup AFAIK.

    We do have subnets of 192.168.0.0 declared in Hosts and Services (192.168.2.0/24 and 192.168.3.0/24) for specific firewall rules, but they are physically part of the LAN.

    (Also I realise in my initial message I wrote our LAN was a /16 but it is actually a /20; I don’t believe it makes any difference).