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Trouble Setting Up Red Device

I work for a healthcare provider.  We are going to provide services for the schools in our county.  I need to set up a small network (2-6 devices) inside each of the schools that can communicate with the home office.  The school is providing internet via a connection to the schools network.  DHCP is available on the school network. 

I want to setup a red device to allow my devices at the remote site to be managed as is they were on my local network (AD, WSUS,PDQ Deploy, etc), but I want to only send home office through the red. I want all other internet traffic to go through the schools internet connection.

I have a RED-60 and have been attempting to set it up using our guest network as a stand in for the school network.  I have the device in standard/split mode.  I can get the RED to connect and I can ping the red device from the home office but there is no traffic flowing.  I cannot ping any devices connected to the red from the home office.  I also cannot ping any devices on the home office LAN from a computer attached to the RED.

 

I have set up fire wall rules allowing the red network to communicate with the local LAN and vice versa.

 

Internet searches have not been fruitful and I have spent the past 2 days chasing my tail.  Can anyone offer some guidance?



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Parents
  • Hello JB,

    Thank you for contacting the Sophos Community.

    What is the IP range of the RED devices? Make sure the RED networks aren’t overlapping with the Networks of the XG Device, if that is the case take a look at this KB.

    If they aren’t overlapping, I would recommend you to do a GUI Packet Capture, and confirm where the traffic is going.

    Regards,

Reply
  • Hello JB,

    Thank you for contacting the Sophos Community.

    What is the IP range of the RED devices? Make sure the RED networks aren’t overlapping with the Networks of the XG Device, if that is the case take a look at this KB.

    If they aren’t overlapping, I would recommend you to do a GUI Packet Capture, and confirm where the traffic is going.

    Regards,

Children
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