Sophos SSL VPN Client not connecting

Hello,

I have a client that is not connecting to my XG Firewall.

This is the log:

Thu Nov 18 18:02:33 2021 OpenVPN 2.3.8 i686-w64-mingw32 [SSL (OpenSSL)] [LZO] [IPv6] built on Jul 3 2017
Thu Nov 18 18:02:33 2021 library versions: OpenSSL 1.0.2l 25 May 2017, LZO 2.09
Enter Management Password:
Thu Nov 18 18:02:33 2021 MANAGEMENT: TCP Socket listening on [AF_INET]127.0.0.1:25340
Thu Nov 18 18:02:33 2021 Need hold release from management interface, waiting...
Thu Nov 18 18:02:33 2021 MANAGEMENT: Client connected from [AF_INET]127.0.0.1:25340
Thu Nov 18 18:02:33 2021 MANAGEMENT: CMD 'state on'
Thu Nov 18 18:02:33 2021 MANAGEMENT: CMD 'log all on'
Thu Nov 18 18:02:33 2021 MANAGEMENT: CMD 'hold off'
Thu Nov 18 18:02:33 2021 MANAGEMENT: CMD 'hold release'
Thu Nov 18 18:02:40 2021 MANAGEMENT: CMD 'username "Auth" "geo4"'
Thu Nov 18 18:02:40 2021 MANAGEMENT: CMD 'password [...]'
Thu Nov 18 18:02:40 2021 Socket Buffers: R=[65536->65536] S=[65536->65536]
Thu Nov 18 18:02:40 2021 Attempting to establish TCP connection with [AF_INET]187.188.93.59:8443 [nonblock]
Thu Nov 18 18:02:40 2021 MANAGEMENT: >STATE:1637280160,TCP_CONNECT,,,,,,
Thu Nov 18 18:02:41 2021 TCP connection established with [AF_INET]187.188.93.59:8443
Thu Nov 18 18:02:41 2021 TCPv4_CLIENT link local: [undef]
Thu Nov 18 18:02:41 2021 TCPv4_CLIENT link remote: [AF_INET]187.188.93.59:8443
Thu Nov 18 18:02:41 2021 MANAGEMENT: >STATE:1637280161,WAIT,,,,,,
Thu Nov 18 18:03:00 2021 read TCPv4_CLIENT: Connection timed out (WSAETIMEDOUT) (code=10060)
Thu Nov 18 18:03:00 2021 Connection reset, restarting [-1]
Thu Nov 18 18:03:00 2021 SIGUSR1[soft,connection-reset] received, process restarting
Thu Nov 18 18:03:00 2021 MANAGEMENT: >STATE:1637280180,RECONNECTING,connection-reset,,,,,
Thu Nov 18 18:03:00 2021 Restart pause, 5 second(s)
Thu Nov 18 18:03:05 2021 Socket Buffers: R=[65536->65536] S=[65536->65536]
Thu Nov 18 18:03:05 2021 Attempting to establish TCP connection with [AF_INET]187.188.93.59:8443 [nonblock]
Thu Nov 18 18:03:05 2021 MANAGEMENT: >STATE:1637280185,TCP_CONNECT,,,,,,
Thu Nov 18 18:03:07 2021 TCP connection established with [AF_INET]187.188.93.59:8443
Thu Nov 18 18:03:07 2021 TCPv4_CLIENT link local: [undef]
Thu Nov 18 18:03:07 2021 TCPv4_CLIENT link remote: [AF_INET]187.188.93.59:8443
Thu Nov 18 18:03:07 2021 MANAGEMENT: >STATE:1637280187,WAIT,,,,,,
Thu Nov 18 18:03:26 2021 read TCPv4_CLIENT: Connection timed out (WSAETIMEDOUT) (code=10060)
Thu Nov 18 18:03:26 2021 Connection reset, restarting [-1]
Thu Nov 18 18:03:26 2021 SIGUSR1[soft,connection-reset] received, process restarting
Thu Nov 18 18:03:26 2021 MANAGEMENT: >STATE:1637280206,RECONNECTING,connection-reset,,,,,
Thu Nov 18 18:03:26 2021 Restart pause, 5 second(s)
Thu Nov 18 18:03:31 2021 Socket Buffers: R=[65536->65536] S=[65536->65536]
Thu Nov 18 18:03:31 2021 Attempting to establish TCP connection with [AF_INET]187.188.93.59:8443 [nonblock]
Thu Nov 18 18:03:31 2021 MANAGEMENT: >STATE:1637280211,TCP_CONNECT,,,,,,
Thu Nov 18 18:03:32 2021 TCP connection established with [AF_INET]187.188.93.59:8443
Thu Nov 18 18:03:32 2021 TCPv4_CLIENT link local: [undef]
Thu Nov 18 18:03:32 2021 TCPv4_CLIENT link remote: [AF_INET]187.188.93.59:8443
Thu Nov 18 18:03:32 2021 MANAGEMENT: >STATE:1637280212,WAIT,,,,,,

From another client, it connect but this one is not.

They both have the same config file.

The server is reachable.