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RED 60 Connected but cannot ping devices behind the RED

Alberto jnr

Hello Guys

I have a Red 60 and I can ping it from Sophos XG135 but not form any laptop form the main office LAN.

I have even set the route_precedence to 1. VPN 2. SD-WAN Policy routes but it does not work

Could someone help me out with this issue. 



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  • 0

    Hi LHerzog,

    Thanks for replying.

    Here are the config screenshots form the RED interface. The RED has not the last Firmware for one month ago. But this issue it's form more then 3 months

  • 0 in reply to Alberto jnr

    looks OK so far.

    And is only Ping / ICMP to the RED IP the issue? This is what I read in your description.

    Ping needs to be enabled on the zone LAN and means you're allowing the XG to respond to Ping on the Firewall Interfaces of the LAN zone.

    Of course it would be much more interesting, if you can acces from hosts on RED remote side to internal LAN on main site and vice versa, if you enable the required firewall rules.

  • 0 in reply to LHerzog

    Yes This is exactly what i want. to access from both subnets on vice versa But it does not work. 

    From the RED subnet I can access the XG Firewall But not the rest of host of the Main office LAN

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