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Can't connect to FTP FileZilla Server behind Sophos XG Firewall

Referring to this https://community.sophos.com/sophos-xg-firewall/f/discussions/129442/sophos-firewall-blocked-filezilla-in-pasv-mode

I have followed the steps from NM_1987, but still doesn't solve.

I still can't connect to FileZilla Server, please help.

When I connect from Internet via Windows command prompt, it just stopped here:

ftp> ls
200 PORT command successful.
150 Starting data transfer.

Then I see FileZilla Administration interface, the message as below:

Response, 150 Starting data transfer.
Error, Failed connection for data socket. Reason: ETIMEDOUT - Connection attempt timed out.
Response, 425 Unable to build data connection: ETIMEDOUT - Connection attempt timed out

Please help, how to solve this?



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