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IPsec retype TOTP requiried

Sophos User5228

Hi together,

we are running our IPsec remote access on a Sophos XG310 (SFOS 18.5.1 MR-1-Build326) since a long time without problems - more or less. ;)

Last week we activated (T)OTP to get a multi factor authentication. Everything works also fine so far, but after some hours the users are forced to re-enter their TOTP token to stay connected. What a pity. :)

I tried to extend the re-keying times configured in the Sophos Connect App configuration file, but the behavior still exists.

I guess this behavior depends on the re-key time configured on the Sophos IPsec policies. Or not?

My questions are:

- Which policy is activ for the IPsec (remote access)/how can I figure out which policy is activ for IPsec (remote access)?

- Does anyone know this behavior and knows how to fix it? :)

Best

Phil



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