RMA request defective XG310

Hi Bart, Thanks for bringing this to our notice.

Please share the Case ID so that we can check and follow up further to help expedite the process.

Hi Devesh,

Thanks for the reply, case id: 04593992 & 04581944

Hello Bart,

Thank you for the Case ID, I have reached out internally to the RMA about this, once we get an update we’ll update you accordingly.

Regards,

Hi Emmanuel,

Thanks, i hope to hear soon.

Hi Emmanuel, any news? My manager is breathing down my neck about this, its been a week since the RMA was granted.

Hi emmosophos,

Any news?

LuCar Toni     FloSupport

Hey Bart, Sorry for the delay. 

I have dropped you a DM with more information 

Hey Bart, Sorry for the delay. 

I have dropped you a DM with more information 

Just got a call from the office (not in at the moment) the unit has arrived, like 10 minutes ago!

Can you guys close this tread?

Kind regards,

Bart van der Horst

Hey Bart, Glad to know you've got the device now.

No need to close, It'll auto-lock after a certain time