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LetsEncrypt Certificate not trusted by Spohos XG Firewall

Hi folks

If create a Lets Encrypt certificate (pfx, fullchain cert) and uploaded it to my freshly installed Sophos XG (SFOS 18.5.1 MR-1-Build326).

The certificate is uploaded but shows up as untrusted (red cross). 

The chain of the certificate is: ISRG Root X1 -> R3 -> My Certificate

I search the CA Certs for R3 and it only shows two not related R3 certificates. It does not show an R3 only CA certificate.

I tried to upload the R3 CA certificate from the LetsEncrypt web site but Sophos XG tells me that there is already a certificate.

Can anybody help ? What am I doing wrong ?

Regards,

Oliver



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  • You guys shouldn't mind to much about the certificate name(s) of let's encrypt.
    If you stick with defaults during import everything is as it should be.

    - The ISRG Root X1 certificate is natively already installed in the XG Firewall. 
    - When importing the "R3" (Yes it's name is R3) as Certificate Authority (yes, authority, not as certificate) the Name is automatically filled out as "R3". 

    Finally (Yes, finally and NOT at first!) you can import your own certificate. 

    HERE the name is important. give it the name to which it has been issued by Let's encrypt, usually your domain-name. 
    If you name it different ("My Certificate", "Lets encrypt Cert" or something else) it won't be validated successfully. 

    YOUR certificate has a name - and you have to use that name, nothing else. 

    If you do that, it just works. 

  • the name is important. give it the name to which it has been issued by Let's encrypt, usually your domain-name. 
    If you name it different ("My Certificate", "Lets encrypt Cert" or something else) it won't be validated successfully

    Not really... I uploaded CA many times and then certificate with issued name. It only worked when I changed the name

  • I can confirm this and reproduce the same behavior on ALL appliances. If you do not change the name of the Let's Encrypt CA certificate, all your Let's Encrypt certificates will remain untrusted.

  • So then, I got a special snowflake appliance that's working as expected :P 







    my certificate name is exactly as issued and declared valid...

  • That only means sometimes it works, sometimes not. Which is not correct, anyway

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