Hello all,
first of all our config: XG210 HA (SFOS 18.5.1 MR-1 build326). We currently have the following problem:
Web Proxy off, DPI on: good performance, no noticeable limitations except for one application. The application is called WRIKE and is very important for us for QA and task management and therefore indispensable. Essentially it works in DPI mode, but it is not possible to pin attachments to a ticket and upload them to the web.
Web Proxy off: initially everything works without restrictions. After a while - "felt" each time from noon on - almost all internet dependent applications become very sluggish to the point of not working at all. Only a reboot of the cluster brings relief for a while.
HA probably has nothing to do with it, because I can reproduce these two statuses in HA and in stand-alone mode.
Could it perhaps be that the reason the application works in proxy mode is because 80 and 443 are handled transparently? And the performance collapse of the proxy is due to a specific overload that we have not yet detected? The proxy scans up to a file size of 30 MB, which is within a reasonable range according to the SOPHOS Guide.
Does anyone perhaps have an idea on this or a similar issue?
We have already opened a case at SOPHOS, but unfortunately very little to no support comes from here.
Thank you very much in advance for your support!
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