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XG135 HA Error

Galperti do Brasil

Hi everyone,

I have two XG135 boxes and when I try to activate the HA I get the message "Firmware version mismatch with peer device".

All boxes have the same firmware version: SFOS 18.5.1 MR-1-Build326.

Any suggestions to fix?

Thanks



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  • 0

    Hello Galperti,

    Thank you for contacting the Sophos Community.

    What is the output of the following command on both devices?

    console> system diagnostics show version-info

    Regards,

  • 0 in reply to emmosophos

    Box A

    Appliance Model: XG135
    Firmware Version: SFOS 18.5.1 MR-1-Build326
    Firmware Build: 326
    Firmware Loader version:
    HW version: XN02
    Config DB version: 18.507
    Signature DB version: 18.507
    Report DB version: 18.507
    Webcat Signature version: Not Available
    Web Proxy version: compiled
    SMTP Proxy version: 1.0
    POP/IMAP Proxy version: 1.0.0.3.4
    Logging Daemon version: 0.0.0.17
    AP Firmware: 11.0.016
    ATP: 1.0.0384
    Avira AV: 1.0.417822
    Authentication Clients: 1.0.0019
    Geoip ip2country DB: 2.0.007
    IPS and Application signatures: 18.18.65
    Sophos Connect Clients: 2.1.001
    odt: -
    RED Firmware: 3.0.007
    Sophos AV: 1.0.17229
    SSLVPN Clients: 1.0.009
    Hot Fix version: 2

    Box B

    Appliance Model: XG135
    Firmware Version: SFOS 18.5.1 MR-1-Build326
    Firmware Build: 326
    Firmware Loader version:
    HW version: XN03
    Config DB version: 18.507
    Signature DB version: 18.507
    Report DB version: 18.507
    Webcat Signature version: Not Available
    Web Proxy version: compiled
    SMTP Proxy version: 1.0
    POP/IMAP Proxy version: 1.0.0.3.4
    Logging Daemon version: 0.0.0.17
    AP Firmware: 11.0.016
    ATP: 1.0.0384
    Avira AV: 1.0.417806
    Authentication Clients: 1.0.0019
    Geoip ip2country DB: 2.0.007
    IPS and Application signatures: 18.18.64
    Sophos Connect Clients: 2.1.001
    odt: -
    RED Firmware: 3.0.007
    Sophos AV: 1.0.17223
    SSLVPN Clients: 1.0.009
    Hot Fix version: N.A

Reply
  • 0 in reply to emmosophos

    Box A

    Appliance Model: XG135
    Firmware Version: SFOS 18.5.1 MR-1-Build326
    Firmware Build: 326
    Firmware Loader version:
    HW version: XN02
    Config DB version: 18.507
    Signature DB version: 18.507
    Report DB version: 18.507
    Webcat Signature version: Not Available
    Web Proxy version: compiled
    SMTP Proxy version: 1.0
    POP/IMAP Proxy version: 1.0.0.3.4
    Logging Daemon version: 0.0.0.17
    AP Firmware: 11.0.016
    ATP: 1.0.0384
    Avira AV: 1.0.417822
    Authentication Clients: 1.0.0019
    Geoip ip2country DB: 2.0.007
    IPS and Application signatures: 18.18.65
    Sophos Connect Clients: 2.1.001
    odt: -
    RED Firmware: 3.0.007
    Sophos AV: 1.0.17229
    SSLVPN Clients: 1.0.009
    Hot Fix version: 2

    Box B

    Appliance Model: XG135
    Firmware Version: SFOS 18.5.1 MR-1-Build326
    Firmware Build: 326
    Firmware Loader version:
    HW version: XN03
    Config DB version: 18.507
    Signature DB version: 18.507
    Report DB version: 18.507
    Webcat Signature version: Not Available
    Web Proxy version: compiled
    SMTP Proxy version: 1.0
    POP/IMAP Proxy version: 1.0.0.3.4
    Logging Daemon version: 0.0.0.17
    AP Firmware: 11.0.016
    ATP: 1.0.0384
    Avira AV: 1.0.417806
    Authentication Clients: 1.0.0019
    Geoip ip2country DB: 2.0.007
    IPS and Application signatures: 18.18.64
    Sophos Connect Clients: 2.1.001
    odt: -
    RED Firmware: 3.0.007
    Sophos AV: 1.0.17223
    SSLVPN Clients: 1.0.009
    Hot Fix version: N.A

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