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FTP Server behind Firewall - SSL/TLS doesnt work with Scan FTP for Malware

Hi, 

I have Filezilla FTP server running behind XG 18.5 firewall.

I have the FTP DNAT rules set up for both port 21 and the PASV ports, and I have been testing using Passive FTP due to the systems that will be connecting to the server.

If I have the setting "Scan FTP for Malware" enabled on the DNAT rule :

  • Passive FTP (Plain FTP only) works if the internet IP address is set to the local IP of the server in the FileZilla Passive Mode configuration,
  • Explicit SSL/TLS connections do not work, the connection times out and the filezilla server shows its just waiting to complete AUTH SSL negotiation.

When I turn off the setting "Scan FTP for Malware" on the DNAT rule:

  • Passive FTP (Explicit SSL/TLS & Plain FTP) works if the internet IP address is set in FileZilla to the WAN IP.

This shows that the FTP helper is doing something in XG, but I dont know how I can get the Explicit SSL/TLS connections working with XG scanning for malware on the FTP connection.

Any ideas?

Thanks

Ian  



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