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User recognized by STAS but username is empty in the log??

Hello!

I have another trouble wirth Sophos XG : The stas is configured and working well (user are visibles in current activities) but in the log, it's empty! And it's not every time, it's only sometimes..

Any idea how troubleshoot that?

It's denied because i use know users for some rules.

Thank you the community !

Julian

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0 dirkkotte over 4 years ago

if rule 100 is a deny-rule and you don't point to "known-users" it also don't log the username.

Try to clone the rule above the original rule 100 and activate "known-users" ANY.

Would be great you post the result.

Dirk

Systema Gesellschaft für angewandte Datentechnik mbH // Sophos Platinum Partner
Sophos Solution Partner since 2003
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