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Namecheap DDNS not updating on v18.5

Dreamcatcher

Hello,

I've updated all our firewalls to v18.5.1, some of them use Namecheap as DDNS provider. One of them has problems now to update the record. Under "failure reason" it shows "noconnect". I've deleted the entry and recreated it but that didn't help. As soon as I downgrade the firewall to v18.0.5 it is working again. What can I do? It's not a problem with v18.5.1 in general, since I have other firewalls working with Namecheap on that version.



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  • 0

    Hey,

    thanks for the reply. This is what I get in the log:

    WARNING:  cannot connect to dynamicdns.park-your-domain.com:443 socket: IO::Socket::SSL: SSL connect attempt failed error:14090086:SSL routines:ssl3_get_server_certificate:certificate verify failed SSL connect attempt failed error:14090086:SSL routines:ssl3_get_server_certificate:certificate verify failed

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  • 0

    Hey,

    thanks for the reply. This is what I get in the log:

    WARNING:  cannot connect to dynamicdns.park-your-domain.com:443 socket: IO::Socket::SSL: SSL connect attempt failed error:14090086:SSL routines:ssl3_get_server_certificate:certificate verify failed SSL connect attempt failed error:14090086:SSL routines:ssl3_get_server_certificate:certificate verify failed

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  • FormerMember
    0 FormerMember in reply to Dreamcatcher

    Hi ,

    Ensure that date and time are correct on the firewall.

    Dreamcatcher said:
    WARNING:  cannot connect to dynamicdns.park-your-domain.com:443 socket: IO::Socket::SSL: SSL connect attempt failed error

    Request to generate a packet capture file by following the below article.

    Sophos Firewall: Create and download a packet capture

    Search for heading: 'Starting a packet capture using Advanced Shell'

    => Use the below string in Step 5 of 'Starting a packet capture using Advanced Shell'.

    console> tcpdump filedump 'host dynamicdns.park-your-domain.com -s

    => After running the above command, try to add/update DynDNS.

    => Download the tcpdump.pcap file and share it in PM.