Buenos días. Tengo un problema con el acceso a un grabador cctv.
He tenido en dos noches diferentes, fallos al conectar con un grabador de cctv que está a través de un tunel VPN. El problema es que no podemos acceder a dicho grabador, en el otro lado del tunel vpn no se registran las peticiones en el Firewall y en nuestro log veo lo siguiente.
Ejemplo log en el momento del Fallo
2021-08-31 10:19:59,messageid="00001" log_type="Firewall" log_component="Firewall Rule" log_subtype="Allowed" status="Allow" con_duration="125" fw_rule_id="34" nat_rule_id="0" policy_type="1" user="" user_group="" web_policy_id="1" ips_policy_id="0" appfilter_policy_id="1" app_name="" app_risk="0" app_technology="" app_category="" vlan_id="" ether_type="Unknown (0x0000)" bridge_name="" bridge_display_name="" in_interface="Port3.120" in_display_interface="INSIDE" out_interface="Port1.110" out_display_interface="OUTSIDE" src_mac="AC:E2:D3:E9:7F:FF" dst_mac="C8:4F:86:FC:00:03" src_ip="10.11.1.208" src_country="R1" dst_ip="172.27.33.63" dst_country="R1" protocol="TCP" src_port="55120" dst_port="37777" packets_sent="2" packets_received="0" bytes_sent="104" bytes_received="0" src_trans_ip="" src_trans_port="0" dst_trans_ip="" dst_trans_port="0" src_zone_type="LAN" src_zone="LAN" dst_zone_type="VPN" dst_zone="VPN" con_direction="" con_event="Stop" con_id="551647104" virt_con_id="" hb_status="No Heartbeat" message="" appresolvedby="Signature" app_is_cloud="0" ,
Ejemplo de conexión correcta unas horas despues sin cambiar ninguna configuración.
2021-08-31 13:01:35,messageid="00001" log_type="Firewall" log_component="Firewall Rule" log_subtype="Allowed" status="Allow" con_duration="43" fw_rule_id="34" nat_rule_id="0" policy_type="1" user="" user_group="" web_policy_id="1" ips_policy_id="0" appfilter_policy_id="1" app_name="HTTP" app_risk="1" app_technology="Browser Based" app_category="General Internet" vlan_id="" ether_type="Unknown (0x0000)" bridge_name="" bridge_display_name="" in_interface="Port3.120" in_display_interface="INSIDE" out_interface="Port1.110" out_display_interface="OUTSIDE" src_mac="AC:E2:D3:E9:7F:FF" dst_mac="C8:4F:86:FC:00:03" src_ip="10.11.1.208" src_country="R1" dst_ip="172.27.33.63" dst_country="R1" protocol="TCP" src_port="58094" dst_port="37777" packets_sent="4" packets_received="2" bytes_sent="314" bytes_received="92" src_trans_ip="" src_trans_port="0" dst_trans_ip="" dst_trans_port="0" src_zone_type="LAN" src_zone="LAN" dst_zone_type="VPN" dst_zone="VPN" con_direction="" con_event="Stop" con_id="206395264" virt_con_id="" hb_status="No Heartbeat" message="" appresolvedby="Signature" app_is_cloud="0" ,
Cuando se produce el fallo muestra App_risk="0" y app_technology="",app_category="". Alguien sabe por que puede estar sucediendo esto o ha tenido el mismo problema¿
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