Hello,
yesterday I encountered a problem that the mailserver could not be reached neither from internal or external. The Server itself was fine but outlook couldn't establish a connection and OWA page could not be reached. After several hours of investigation I found out that several Sophos XG modules where in status "deactivated" (including web server protection). I don't know why. Expiration date is in 2023.
After 2 or 3 try's on "synchronize" everything went back to normal without any configuration change.
Question:
- How can this happen? 100 colleagues couldn't get any mails for 3 hours
- How can I prevent this in the future
- Is it possible for the administrator to get an message if this happen again (could find any in the settings)
Best Regards
Janek
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