I have another Sophos XG appliance sitting on the shelf for almost a year as a backup.
I work on it today to do an update and restore. I did a factory reset via console.
Then, the system downloaded the latest firmware. However, I am unable to restore the backup, this error keeps on coming up.
The IPS version is exactly the same as the current appliance. The only thing that missing the word 'Success'. I have clicked on update pattern now and nothing happens.
I have tried it again on another factory default and still the same error message.
Please advise if this is a known bug.
Thank you,
Ron
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