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Anyone have any experience using Sophos XG?

dhan desis

We use SonicWALL firewall/UTM at our company. It's really nice and we make good use of it between the various security services, but it still seems to lack some of the functionality we are looking for. We did a little bit of research and Sophos XG looks like it might be a really good 192.168.1.254  fit for us as a firewall/UTM, and we would also be using their endpoint protection services well.

I was just wondering if anyone had any experience with Sophos XG and could offer some input/ feedback. Was there anything unexpectedly negative about it? How is support? 10.0.0.0.1

We did have a product demo and everything looked really good but I'm still looking around for various bits of feedback from actual customers.



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    The thing is when you work with products for as long as I have, you find negatives. That doesn't necessarily speak of a bad product, it's just because you've spent so much time with it, you can see where it falls short.

    Ultimately, as well as a business solution for our customers, I run XG at home, which I believe speaks lounder than a lot what else I could say. It's a decent product considering the price, maybe the best fit for SME out there.

    That said, I'm not excited about how they are trying to tie it all together with cloud and endpoint, locking you into that ecosystem. It's the same reason I dumped apple years ago, that smothering model. However, it looks like you may see that tie in as an advantage as you mention you're also interested in endpoint.

    Support, honestly, it's not good enough at the moment. So you may want to consider working with a reputable partner who can be that first and second line support before you get stuck in the mud with Sophos support.

    Lastly, if I was to start over again I'd be looking at Fotinet/gate and see what they offer, so may be worth it in your investigations.

    Whatever you decide, good luck!

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  • 0

    The thing is when you work with products for as long as I have, you find negatives. That doesn't necessarily speak of a bad product, it's just because you've spent so much time with it, you can see where it falls short.

    Ultimately, as well as a business solution for our customers, I run XG at home, which I believe speaks lounder than a lot what else I could say. It's a decent product considering the price, maybe the best fit for SME out there.

    That said, I'm not excited about how they are trying to tie it all together with cloud and endpoint, locking you into that ecosystem. It's the same reason I dumped apple years ago, that smothering model. However, it looks like you may see that tie in as an advantage as you mention you're also interested in endpoint.

    Support, honestly, it's not good enough at the moment. So you may want to consider working with a reputable partner who can be that first and second line support before you get stuck in the mud with Sophos support.

    Lastly, if I was to start over again I'd be looking at Fotinet/gate and see what they offer, so may be worth it in your investigations.

    Whatever you decide, good luck!

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