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New install XG86w having dns issues

Matthew Cioffi1

Wr have a brand new XG86w that we are connecting to Comcast. The comcast modem is in basic bridge mode. The problem is that about every 10 minutes DNS fails. We cannot ping anything from the firewall. I have tried comcast default DNS, Google DNS and OpenDNS to see if it helped. Nothing works. 

I follwed the serup wizard and upgraded to the current firmware. 18.0.5 MR-5 Build 586. Do i need to add some additional rules after the initial setup. I have never needed that before for the initial basic setup. 

Any suggestions?



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    Hi,

    sounds more like a network connection issue. What does the logviewer show during the failures. Also what are the stats for memory, CPU and disk at the time?

    Please try editing the WAN interface, change nothing and save it.

    Ian