Hello to the community,
I post this issue, because you might eiter find it helpful, when in similar situation
and hopefully someone in charge reads it and this will be fixed in further releases.
I came across this with two services, SIP and LDAP.
When migrating our UTM to XG, I created the same rules I had on the UTM for the XG.
But my PBX (virtual phone appliance) and my Exchange, both sitting in the DMZ would not work properly that way.
After poking around a long time, I found out the reason was as simple as ugly:
Both protocols are usually listed as TCP and UDP (LDAP 389 and SIP 5060)
If you have a look at the UTM you will find both of them predefined as TCP and UDP.
If you have a look at the XG you will find both of them predefined only as TCP.
No need to explain, why most of my rules using these service definitions will fail !
Yuck !
And nicely nice you can't edit these standard definitions.
So you end up with something which ist not exactly named "LDAP" but e.g "LDAP ALL"
And you have to swap this in all your rules, where these services apply.
While talking about the handling of service definitions, let's not forget another ugly downside:
When you go to the service definition menu, you have a search function, yes.
But you can only search for the name of the definition.
You cannot search for the ports covered by definitions.
Thus you can create a definition for the same port with different names for several times, whithout even noticing it !
Oh boys ! This was possible and extremly useful!! on the UTM; why isn't it available on the XG ?
Regards
RanX
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