We have a SD-RED60 where we first noticed this behaviour when we applied the firmware 3.0.005 which is currently installed.
When we installed the firmware, it rebooted and came back about 65 minutes later. In the meantime I noticed several DHCP requests from that device on the XG. But that was all.
XG DHCP serves the IP for the device.
Now I did a "blank" config change on the device. It rebooted and is now offline for ~40 minutes and not coming back.
I can see a successful DHCP request and offer but the XG shows no active lease for the MAC of the RED. The lease time is from before the config change.
RED Change:
2021-08-04 07:09:04 GUI Successful myusername 172.xxx.xxx.xxx RED device 'R60001HDKPWFQA3' Settings were changed by 'myusername' from '172.xxx.xxx.xxx' using 'GUI'
DHCP Lease for that IP screenshot taken at 07:51
XG430_WP02_SFOS 18.0.5 MR-5-Build586# tcpdump -i lag0.2602 -vn port 67
tcpdump: listening on lag0.2602, link-type EN10MB (Ethernet), capture size 262144 bytes
07:34:50.488254 lag0.2602, IN: IP (tos 0x0, ttl 64, id 0, offset 0, flags [none], proto UDP (17), length 328)
0.0.0.0.68 > 255.255.255.255.67: BOOTP/DHCP, Request from 7c:5a:1c:fd:4a:fc, length 300, xid 0x1c4aaf1c, secs 24, Flags [none]
Client-Ethernet-Address 7c:5a:1c:fd:4a:fc
Vendor-rfc1048 Extensions
Magic Cookie 0x63825363
DHCP-Message Option 53, length 1: Discover
MSZ Option 57, length 2: 576
Parameter-Request Option 55, length 8:
Subnet-Mask, Default-Gateway, Domain-Name-Server, Hostname
Domain-Name, BR, NTP, Classless-Static-Route
Vendor-Class Option 60, length 12: "udhcp 1.31.0"
Hostname Option 12, length 15: "R60001HDKPWFQA3"
07:34:50.488387 lag0.2602, OUT: IP (tos 0x10, ttl 128, id 0, offset 0, flags [none], proto UDP (17), length 328)
10.1.15.9.67 > 10.1.15.10.68: BOOTP/DHCP, Reply, length 300, xid 0x1c4aaf1c, secs 24, Flags [none]
Your-IP 10.1.15.10
Client-Ethernet-Address 7c:5a:1c:fd:4a:fc
Vendor-rfc1048 Extensions
Magic Cookie 0x63825363
DHCP-Message Option 53, length 1: Offer
Server-ID Option 54, length 4: 10.1.15.9
Lease-Time Option 51, length 4: 2589850
Subnet-Mask Option 1, length 4: 255.255.255.248
Default-Gateway Option 3, length 4: 10.1.15.9
Domain-Name-Server Option 6, length 4: 172.16.250.17
Domain-Name Option 15, length 14: "ourdomain.name"
07:34:50.520239 lag0.2602, IN: IP (tos 0x0, ttl 64, id 0, offset 0, flags [none], proto UDP (17), length 329)
0.0.0.0.68 > 255.255.255.255.67: BOOTP/DHCP, Request from 7c:5a:1c:fd:4a:fc, length 301, xid 0x1c4aaf1c, secs 24, Flags [none]
Client-Ethernet-Address 7c:5a:1c:fd:4a:fc
Vendor-rfc1048 Extensions
Magic Cookie 0x63825363
DHCP-Message Option 53, length 1: Request
Requested-IP Option 50, length 4: 10.1.15.10
Server-ID Option 54, length 4: 10.1.15.9
MSZ Option 57, length 2: 576
Parameter-Request Option 55, length 8:
Subnet-Mask, Default-Gateway, Domain-Name-Server, Hostname
Domain-Name, BR, NTP, Classless-Static-Route
Vendor-Class Option 60, length 12: "udhcp 1.31.0"
Hostname Option 12, length 15: "R60001HDKPWFQA3"
07:34:50.520352 lag0.2602, OUT: IP (tos 0x10, ttl 128, id 0, offset 0, flags [none], proto UDP (17), length 328)
10.1.15.9.67 > 10.1.15.10.68: BOOTP/DHCP, Reply, length 300, xid 0x1c4aaf1c, secs 24, Flags [none]
Your-IP 10.1.15.10
Client-Ethernet-Address 7c:5a:1c:fd:4a:fc
Vendor-rfc1048 Extensions
Magic Cookie 0x63825363
DHCP-Message Option 53, length 1: ACK
Server-ID Option 54, length 4: 10.1.15.9
Lease-Time Option 51, length 4: 2589850
Subnet-Mask Option 1, length 4: 255.255.255.248
Default-Gateway Option 3, length 4: 10.1.15.9
Domain-Name-Server Option 6, length 4: 172.16.250.17
Domain-Name Option 15, length 14: "ourdomain.name"
07:35:34.022815 lag0.2602, IN: IP (tos 0x0, ttl 64, id 41606, offset 0, flags [DF], proto UDP (17), length 328)
10.1.15.10.68 > 10.1.15.9.67: BOOTP/DHCP, Request from 7c:5a:1c:fd:4a:fc, length 300, xid 0x1c4aaf1c, Flags [none]
Client-IP 10.1.15.10
Client-Ethernet-Address 7c:5a:1c:fd:4a:fc
Vendor-rfc1048 Extensions
Magic Cookie 0x63825363
DHCP-Message Option 53, length 1: Request
MSZ Option 57, length 2: 576
Parameter-Request Option 55, length 8:
Subnet-Mask, Default-Gateway, Domain-Name-Server, Hostname
Domain-Name, BR, NTP, Classless-Static-Route
Vendor-Class Option 60, length 12: "udhcp 1.31.0"
Hostname Option 12, length 15: "R60001HDKPWFQA3"
07:35:34.022944 lag0.2602, OUT: IP (tos 0x0, ttl 64, id 37134, offset 0, flags [DF], proto UDP (17), length 328)
10.1.15.9.67 > 10.1.15.10.68: BOOTP/DHCP, Reply, length 300, xid 0x1c4aaf1c, Flags [none]
Client-IP 10.1.15.10
Your-IP 10.1.15.10
Client-Ethernet-Address 7c:5a:1c:fd:4a:fc
Vendor-rfc1048 Extensions
Magic Cookie 0x63825363
DHCP-Message Option 53, length 1: ACK
Server-ID Option 54, length 4: 10.1.15.9
Lease-Time Option 51, length 4: 2589806
Subnet-Mask Option 1, length 4: 255.255.255.248
Default-Gateway Option 3, length 4: 10.1.15.9
Domain-Name-Server Option 6, length 4: 172.16.250.17
Domain-Name Option 15, length 14: "ourdomain.name"
07:35:39.184470 lag0.2602, IN: IP (tos 0x0, ttl 64, id 42516, offset 0, flags [DF], proto UDP (17), length 328)
10.1.15.10.68 > 10.1.15.9.67: BOOTP/DHCP, Request from 7c:5a:1c:fd:4a:fc, length 300, xid 0x1c4aaf1c, Flags [none]
Client-IP 10.1.15.10
Client-Ethernet-Address 7c:5a:1c:fd:4a:fc
Vendor-rfc1048 Extensions
Magic Cookie 0x63825363
DHCP-Message Option 53, length 1: Request
MSZ Option 57, length 2: 576
Parameter-Request Option 55, length 8:
Subnet-Mask, Default-Gateway, Domain-Name-Server, Hostname
Domain-Name, BR, NTP, Classless-Static-Route
Vendor-Class Option 60, length 12: "udhcp 1.31.0"
Hostname Option 12, length 15: "R60001HDKPWFQA3"
07:35:39.184551 lag0.2602, IN: IP (tos 0x0, ttl 64, id 42517, offset 0, flags [DF], proto UDP (17), length 328)
10.1.15.10.68 > 10.1.15.9.67: BOOTP/DHCP, Request from 7c:5a:1c:fd:4a:fc, length 300, xid 0x1c4aaf1c, Flags [none]
Client-IP 10.1.15.10
Client-Ethernet-Address 7c:5a:1c:fd:4a:fc
Vendor-rfc1048 Extensions
Magic Cookie 0x63825363
DHCP-Message Option 53, length 1: Request
MSZ Option 57, length 2: 576
Parameter-Request Option 55, length 8:
Subnet-Mask, Default-Gateway, Domain-Name-Server, Hostname
Domain-Name, BR, NTP, Classless-Static-Route
Vendor-Class Option 60, length 12: "udhcp 1.31.0"
Hostname Option 12, length 15: "R60001HDKPWFQA3"
07:35:39.184614 lag0.2602, OUT: IP (tos 0x0, ttl 64, id 37284, offset 0, flags [DF], proto UDP (17), length 328)
10.1.15.9.67 > 10.1.15.10.68: BOOTP/DHCP, Reply, length 300, xid 0x1c4aaf1c, Flags [none]
Client-IP 10.1.15.10
Your-IP 10.1.15.10
Client-Ethernet-Address 7c:5a:1c:fd:4a:fc
Vendor-rfc1048 Extensions
Magic Cookie 0x63825363
DHCP-Message Option 53, length 1: ACK
Server-ID Option 54, length 4: 10.1.15.9
Lease-Time Option 51, length 4: 2589801
Subnet-Mask Option 1, length 4: 255.255.255.248
Default-Gateway Option 3, length 4: 10.1.15.9
Domain-Name-Server Option 6, length 4: 172.16.250.17
Domain-Name Option 15, length 14: "ourdomain.name"
07:35:39.262346 lag0.2602, OUT: IP (tos 0x0, ttl 64, id 37293, offset 0, flags [DF], proto UDP (17), length 328)
10.1.15.9.67 > 10.1.15.10.68: BOOTP/DHCP, Reply, length 300, xid 0x1c4aaf1c, Flags [none]
Client-IP 10.1.15.10
Your-IP 10.1.15.10
Client-Ethernet-Address 7c:5a:1c:fd:4a:fc
Vendor-rfc1048 Extensions
Magic Cookie 0x63825363
DHCP-Message Option 53, length 1: ACK
Server-ID Option 54, length 4: 10.1.15.9
Lease-Time Option 51, length 4: 2589801
Subnet-Mask Option 1, length 4: 255.255.255.248
Default-Gateway Option 3, length 4: 10.1.15.9
Domain-Name-Server Option 6, length 4: 172.16.250.17
Domain-Name Option 15, length 14: "ourdomain.name"
RED Log:
Wed Aug 4 07:04:11 2021 REDD INFO R60001HDKPWFQA3/SDRED60-locationname transfered bytes TX: 0 RX: 0
Wed Aug 4 07:09:29 2021 REDD INFO Device config value 'mac' changed from '00:d1:18:58:c5:38' to '00:26:7d:68:d5:1c'
Wed Aug 4 07:09:30 2021 REDD INFO R60001HDKPWFQA3/SDRED60-locationname transfered bytes TX: 0 RX: 0
Wed Aug 4 07:14:31 2021 REDD INFO R60001HDKPWFQA3/SDRED60-locationname transfered bytes TX: 0 RX: 0
Wed Aug 4 07:19:32 2021 REDD INFO R60001HDKPWFQA3/SDRED60-locationname transfered bytes TX: 0 RX: 0
Wed Aug 4 07:24:33 2021 REDD INFO R60001HDKPWFQA3/SDRED60-locationname transfered bytes TX: 0 RX: 0
Wed Aug 4 07:29:34 2021 REDD INFO R60001HDKPWFQA3/SDRED60-locationname transfered bytes TX: 0 RX: 0
Wed Aug 4 07:34:35 2021 REDD INFO R60001HDKPWFQA3/SDRED60-locationname transfered bytes TX: 0 RX: 0
Wed Aug 4 07:35:41 2021 REDD INFO server: New connection from 10.1.15.10 (cipher ECDHE-RSA-AES256-GCM-SHA384), rev1
Wed Aug 4 07:35:41 2021 REDD INFO connected OK, pushing config
Wed Aug 4 07:35:42 2021 REDD INFO command '{"data":{"version":"0"},"type":"INIT_CONNECTION"}'
Wed Aug 4 07:35:42 2021 REDD INFO Initializing connection running protocol version 0
Wed Aug 4 07:35:42 2021 REDD INFO Sending json message {"data":{},"type":"WELCOME"}
Wed Aug 4 07:35:43 2021 REDD INFO command '{"data":{"poe_port2_status":{"current":0,"FETok":true,"detectionOn":false,"pdstate":0,"port":2,"pdclass":-3,"classificationOn":false,"classFail":false,"TPPL":0,"good":false,"type":"port","priority_str":"low","PMoff":false,"MSCCcap":false,"priority":2,"mode":0,"pdstate_str":"unknown","volt":0,"PPL":0,"pdclass_power_limit":0,"FEToverTemp":false,"isAT":false,"power":false,"watt":0,"mode_str":"shutdown"},"poe_port1_status":{"current":0,"FETok":true,"detectionOn":false,"pdstate":0,"priority_str":"high","pdclass":-3,"classificationOn":false,"classFail":false,"TPPL":0,"good":false,"type":"port","port":1,"PMoff":false,"MSCCcap":false,"watt":0,"power":false,"isAT":false,"FEToverTemp":false,"PPL":0,"pdclass_power_limit":0,"volt":0,"pdstate_str":"unknown","mode":0,"priority":0,"mode_str":"shutdown"},"poe_chip_status":{"type":"chip","id":46,"totalPower":0,"totalPowerReg":0,"temperature":63.24,"volt":53.3319,"totalPowerCalc":0,"maxTotalPower":34,"firmware":12},"sfp_status":{"identifier":"SFP","connector":"LC","module_voltage":0,"module_temperature":0,"module_connected":"true","laser_rx_mW":0,"laser_wavelength":"1310nm","vendor_name":"ATI ","laser_tx_dBm":"0.0000","laser_tx_mW":0,"laser_rx_dBm":0,"laser_bias_current_mA":0,"extended_identifier":"GBIC\/SFP defined by 2-wire interface ID"}},"type":"STATUS"}'
Wed Aug 4 07:35:44 2021 REDD INFO command '{"data":{},"type":"CONFIG_REQ"}'
Wed Aug 4 07:35:44 2021 REDD INFO Sending json message {"data":{"bridge_netmask":24,"deployment_mode":"offline","manual_address":"","password":"","version_ng_red60":"1-1125-15fdee6b8-fda4803","lan1_vids":"254,1052,1053,1054","lan2_mode":"tagged","asg_ca":"[removed]","activate_modem":0,"tunnel_id":21,"version_red60":"1-1125-15fdee6b8-fda4803","asg_key":"[removed]","manual2_defgw":"","bridge_address":"0.0.0.0","hub_hostname":"10.1.15.9","htp_server":"10.1.15.9","fullbr_domains":"","lan2_vids":"254,1052,1053,1054","lan4_mode":"unused","manual_dns":"","username":"","mobile_network":"gsm","pin":"","poe_port2":0,"manual_netmask":"","hostname_balancing":"failover","tunnel_compression":0,"lan3_vids":"254,1052,1053,1054","debug_level":0,"manual_defgw":"","prev_unlock_code":"dScHiLGg","unlock_code":"VbhQaXdx","poe_port1":0,"manual2_address":"","uplink2_mode":"dhcp","lan4_vids":"","hub2_hostname":"","lanport_mode":"vlan","uplink_mode":"dhcp","type":"red60","manual2_netmask":"","mac_filter_list":"","tunnel_compression_algorithm":"lzo","lan1_mode":"tagged","bridge_proto":"none","lan3_mode":"tagged","red_id":"R60001HDKPWFQA3","dial_string":"*99#","fullbr_dns":"","branchname":"SDRED60-locationname","redinterface":"reds21","responsivity":"low","split_networks":"1.2.3.4","manual2_dns":"","mac_filter_type":"none","apn":"","route_mode":"default","mac":"00:26:7d:68:d5:1c","uplink_balancing":"failover","asg_cert":"[removed]","htp_port":"4444"},"type":"CONFIG_REP"}
Wed Aug 4 07:35:44 2021 REDD INFO command '{"data":{"message":"Received device configuration from UTM using network fallback mode successfully","type":"NEW_CONFIG"},"type":"DISCONNECT"}'
Wed Aug 4 07:35:44 2021 REDD INFO Disconnecting: Received device configuration from UTM using network fallback mode successfully
Wed Aug 4 07:35:45 2021 REDD INFO R60001HDKPWFQA3/SDRED60-locationname is now disconnected
Wed Aug 4 07:35:45 2021 REDD INFO device is disconnected.
Wed Aug 4 07:39:36 2021 REDD INFO R60001HDKPWFQA3/SDRED60-locationname transfered bytes TX: 0 RX: 0
Wed Aug 4 07:44:37 2021 REDD INFO R60001HDKPWFQA3/SDRED60-locationname transfered bytes TX: 0 RX: 0
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