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Firewall Gateway down again and again but we can ping of firewall Gateway.

Hello,

Our firewall gateway down again and again within 5 to 6 hours, 

We have checked firewall gateway IP ping it is reachable but showing red status on Network --> WAN link manager & Routing --> gateway

Also I tried login to firewall go to diagnostic -->Ping to gateway IP without interface selection I able to ping of gateway IP, but if I select Interface WAN and try to ping I can not ping to the gateway IP

Due to this our web server port forwarding working stop and web site inaccessible

We have to be restarted firewall every times whenever gateway showing red status,after restart the firewall gateway status showing green and Up and our web sites is accessible. 

Without restart firewall gateway does not up automatically 
We have Only one ISP, we configured fix public IP on firewall which provide by our ISP

I use Sophos XG Firewall Home Edition Installed on ESXI 7.0

Firmware Version is (18.0.5 MR-5 Build586)



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  • FormerMember
    0 FormerMember in reply to Manish Asodariya

    Hey Manish, 

    If it's not feasible to add a switch in between XG and your ISP router as Emmanuel suggested, You can try running the command I gave you and see if that resolves the problem. 

    If it does, then you can add a static ARP entry for the XG"s WAN IP with the WAN interface's MAC on the ISP router in the Data Center