Unable to save SSL VPN Configuration and/or download Client

Is this appliance registered? And do you ahve information in the Certificate --> CA --> Default ? 

Hi,
appliance is registered, but actually with no licences. 
The Default cert is blank

Fill in some information about the customer in this default cert. 

Hi,
is this new? On XG models this is prefilled with information.

This is always prefilled, if applicable. 

But those information came from MySophos. And if you have a special character in there (For example German based Cities like Köln), it will not able to get this filled into a certificate. 

After checking this, it seems to work now.
Other XGS have this behavior too.
The "MySophos" is the same, but the XG under this account getting the field prefilled. Is this a problem with SFOS 18.5.0 GA-Build289

I tested this couple of time already, It should work. But check the information of mySophos again, maybe there is a issue with the contact information. 

I will open a ticket. Found another one with not prefilled CA cert.

And thank you :)