Sophos XG upgrade - XG135 - XGS2100

Question

Having issues restoring the backup from a XG135 to a XGS2100 
 XG135 (SFOS 18.0.5 MR-5-Build586) > XGS2100 (SFOS 18.5.0 GA-Build289) 
 
 Is this supported? 
 
 Andr&eacute;

LuCar Toni · Accepted Answer

The issue about restore is always, if you build a version, which is based on a older version. Basically V18.5 GA is based on MR4. Therefore the changes of MR5 are not included. 
 
 But MR1 is released: https://community.sophos.com/sophos-xg-firewall/b/blog/posts/sophos-firewall-v185-mr1-eap

LuCar Toni · Answer

SFOS is able to read old config. 
 But MR5 is not older than V18.5 GA. Infact V18.5 GA was build before MR5. V18.5 GA was built in parallel to MR4. Which means, it can only cover MR4 and below. But MR5 is a release, which is newer and "not known to V18.5 GA". Thats the issue, if you have multiple configuration releases in parallel and therefore it will be resolved by moving to V18.5 as a customer.

FormerMember · Answer

Hi Andre Thibodeau , 
 Thank you for reaching out to the Community! 
 The configuration backup from SFOS v18.0.5 MR5 to v18.5 isn't supported at the moment. 
 The workaround would be to downgrade the firmware to 18.0.4 MR4, download the backup, and use it on v18.5. 
 Note: You will lose the configuration done between v18.0 MR4 and MR5. 
 Reference: https://docs.sophos.com/releasenotes/index.html?productGroupID=nsg&productID=xg&versionID=18.0 
 
 Thanks,

Sophos XG upgrade - XG135 -> XGS2100

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