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bit.ly shortened links not working with Sophos XG SFOS 18.0.4 MR-4

jang430

Hi.  I don't know why bit.ly links not working on my firewall.  Any reason for this?  My web filtering rules are No ads, and no explicit content.  



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  • FormerMember
    0 FormerMember

    Hey, What these links resolve to?  I verified with a bit.ly URL (https://bit.ly/3hlMUMv) this one redirects to sophos.com with No ads and No Explicit content filter on.

    Cross-verify yours with the log-viewer once. 

    Head to the Log-Viewer, Select Web Filter module, put LAN IP of the machine in Search, and hit enter. Browse the shortened link and refresh the log viewer to verify whether was it blocked or not.

    Make sure to keep the 'Log Firewall traffic' enabled in the firewall rule. 

     

  • 0 in reply to FormerMember

    Nothing shows up on the logs about Sophos.  The link doesn't open either.

    I changed Web Filter to allow all, it doesn't open the link also.

  • FormerMember
    0 FormerMember in reply to jang430

    Try with "None" in the web filter once and verify if that works or not.

    With "Allow All" --> Firewall scans traffic as a transparent proxy. Everything is allowed but traffic will go through the firewall's transparent proxy 

    With "None" --> Firewall doesn't proxy the traffic at all and it rather forwards the traffic to the destination.

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  • FormerMember
    0 FormerMember in reply to jang430

    Try with "None" in the web filter once and verify if that works or not.

    With "Allow All" --> Firewall scans traffic as a transparent proxy. Everything is allowed but traffic will go through the firewall's transparent proxy 

    With "None" --> Firewall doesn't proxy the traffic at all and it rather forwards the traffic to the destination.

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