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Office Deployment Tool blocked

bluejay over 4 years ago

Hi XG Team,

Whenever I'm installing MS Office using Officie Deployment Tool, it is blocked and I cannot download the MS installation/setup files.

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0 rfcat_vk over 4 years ago

What rules do you have in place to allow the download?

ian
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0 bluejay over 4 years ago in reply to rfcat_vk

none yet,
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0 bluejay over 4 years ago in reply to rfcat_vk

I have created exceptions rules before for Microsoft, we just upgraded our Office and the new deployment tool is blocked.
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0 rfcat_vk over 4 years ago in reply to bluejay

You see it blocked in application log.

ian
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0 Ryan Partington over 4 years ago

I know you said you've made some exceptions before, these are the ones I use:

Office click to run. skip HTTPS/MALWARE CONTENT
officecdn.microsoft.com
officecdn.microsoft.com.edgesuite.net
microsoftaik.azure.net

Are they dated now?
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0 bluejay over 4 years ago in reply to Ryan Partington

I have done this using fqdn host, for the web exceptions it needs URL patterns
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0 rfcat_vk over 4 years ago in reply to bluejay

Hi,

no you don't, you can use those in the web exception fields.

Instead of using your PC address try using the LAN network address range and see if that works. Also what does logviewer show for failed attempts?

ian
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