sophos xg 18.0.5 MR-5 - my user based rule not working in chrome

Hi Andromeda,

Thank you for reaching out to the Community! 

Could you please explain a bit more about "But the rules I created do not work on chrome. It works in Mozilla and edge"?

Thanks,

As you can see in the image, I performed a test in the browser at the same time.
The browser on the right is mozilla, the browser on the left is chrome.
When I write user based rule in sophos xg 18.0.5, rule and web filtering are not working in chrome.
What should I do on the firewall for this?

Hi Andromeda,

I'd suggest installing SSL CA to your browser. Let me know if that resolves your issue. 

• Sophos XG Firewall: SSL CA certificate installation guide

Thanks,

Hi,

Please post a copy of the rule that is not working. Also please check logviewer to ensure that the traffic is passing this rule.

Ian

Could it be that 'Block QUIC Protocol' is not enabled?

Hi,

H_Patel thank you.

installing certificate it works from rules but another problem appeared.
The user in the internet_full group is blocked, although web filter is allowed.
I added the image.

can you help me.

after 

Hi Brian,

'Block QUIC Protocol' is active.

You also need to enable decrypt and scan. You also might need to limit tls to tls 1.2

Ian

Do you have a proxy installed in Chrome? Check the proxy settings within Chrome for anything odd. 

Hi Luca Toni,

no, the proxy is set to auto