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WAN port is not working

Hi Everyone,

I have upgraded my broadband connection from copper to fiber with  static wan ip from isp side.

It was working earlier on sophos port 2 but after the upgradation the port is not getting up with same wan ip after connecting direct isp broadband router to laptop , internet is working properly but in firewall it not getting up 

Steps taken:

1. Override the mac address

2. Router configured on bridge mode

3. not working on any port.

Please help guys. 



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